FAQs
Frequently asked questions
Everything you need to know about our products and services. Can't find what you're looking for? Feel free to contact our friendly team.
How do I get started with your service?
Getting started is simple! Just create an account on our platform, choose your preferred plan, and follow our step-by-step onboarding guide. Our team is also available 24/7 to assist you with any questions you might have during the setup process.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. For enterprise customers, we also offer invoicing with NET 30 payment terms. All transactions are secured with industry-standard encryption.
Can I upgrade or downgrade my plan anytime?
Absolutely! You can upgrade or downgrade your subscription plan at any time from your account dashboard. When upgrading, you'll have immediate access to new features. When downgrading, changes will take effect at the start of your next billing cycle.
Do you offer a free trial?
Yes! We offer a 14-day free trial for all our plans. No credit card is required to start your trial. You'll have full access to all features during this period, and our onboarding team will help you get the most out of your trial experience.
How secure is my data?
Your data security is our top priority. We use bank-level 256-bit SSL encryption, store data in SOC 2 certified data centers, and perform regular security audits. We're also GDPR compliant and never share your data with third parties without your explicit consent.